FAQ

Account

The links we email to you are valid for 72 hours only. But don’t you worry. You can access your purchase history by clicking “Login / Register” on the top right. If you are already logged in, click “Your Account” instead. You will then be presented with a list of all your past purchases from which you can download the fonts any time you need.

As an exception, if you have licensed Graviola around its release (late 2014, early 2015), please email us at ahoy@harbortype.com. We did not require users to create accounts back then so you probably don’t have a password.

Licensing

How does font licensing work?

Font licensing works like software licensing. All prices are calculated based on the number of computers the font files will be installed on and/or the number of times a webfont will be downloaded per month (roughly speaking, each time a person visits a website, they download a copy of the webfont).

When you generate JPGs, the fonts are no longer fonts because they got converted to images. Similarly, we also consider to be images when you convert the fonts to outlines in vector files. Having said that, we don’t impose limits on the number of images you may generate using our fonts or the number of copies you may make of these images.

Yes. In this case you should purchase a desktop license. Just make sure to convert the fonts to outlines before shipping the logo files and you are good to go. The font files (OTF/TTF) should never be distributed alongside the logo.

I’m working on a corporate identity project. Does my client need to buy a license as well?

If your client needs to have the fonts installed on their computers in order to use them on documents, brochures, fliers, etc, then the answer is yes. In this case, they will need to purchase a license for the number of workstations that will have the fonts installed on.

On the other hand, there is no need for your client to license the fonts if all you need them for is creating their logo. Just make sure to convert it to outlines before shipping the logo files. Also, your client does not need to purchase a license if you will create all graphic materials for them and deliver the final artworks as PDF, TIFF or any other print-ready file format.

Can I embed the fonts in PDFs?

Yes.

I don’t need a complete family. Can I buy individual styles?

Yes. We currently only sell complete families on our website, but you can purchase any single font at our resellers or via email (ahoy@harbortype.com).

What if I need a license for more than 5 users or 10,000 monthly pageviews?

Currently, we can only sell basic licenses on our website. We are working to support larger quantities in the future. In the meantime, you can purchase larger licenses at our resellers.

Do you offer ebook/app licenses?

Yes, but not on our website. Please refer to our list of resellers below.

Can I convert the fonts between desktop and webfont formats?

No, this is strictly prohibited. You must purchase a license for each of these uses.

Is there a time limit for the licenses?

No, all licenses are perpetual. You may use the fonts forever as long as you respect the quantities stated on your invoice.

Is it safe to buy from your website?

Yes. All transmitted data is protected with an industry leading grade A 2048 bit encryption certificate. On top of that, we don’t have access to your credit card info. All payments are processed by PayPal on their website.

I still don’t want to buy from your website. Where else can I find your fonts?

No problem. Here is the list of our official resellers:

Technical specifications

What font formats are your typefaces available in?

All desktop fonts are in the OpenType Font format (OTF). This means the same file will work on Windows and MacOS (and probably Linux as well, but we can’t guarantee it).

Webfonts are available in WOFF, WOFF2 and EOT formats. We don’t work with SVG fonts as they have been surpassed by the formats listed above.

How many languages do your fonts support?

Our fonts support at least 90 languages. You will find a list of supported languages for each typeface on their own pages. Please note our fonts support Latin-based languages only at the moment.

Goodies

Do you have any printed specimens?

As a matter of fact, we do. We have produced a couple of posters featuring our fonts. Just send your mailing address to ahoy@harbortype.com and we will send you a copy for free.